Refund policy

Return and Refund Policy

30-Day Money-Back Guarantee

We want you to love CloudSense Hair Removal Spray. If you're not satisfied, you have 30 days from the date you receive your order to request a refund.

How it works

• Contact us within 30 days of delivery through our [Contact Us page].
• Tell us your order number and the reason for your return.
• We'll respond within 1-2 business days with return instructions.

Eligibility

• The 30-day period starts from the delivery date shown in your tracking.
• Refunds are issued to your original payment method once your request is approved.
• We may ask you to send the product back to us before issuing a refund (return shipping cost is the customer's responsibility unless the item arrived damaged or defective).

Damaged or wrong items

• If your order arrived damaged, defective, or incorrect, contact us within 30 days with a photo of the item — we'll send a replacement or full refund at no extra cost to you.

Processing time

• Approved refunds are processed within 5-10 business days, though your bank may take longer to show the funds.

For any return or refund request, reach out via our Contact Us page and we'll take care of you.